
Our Community Is Our Mission

At Face to Face, we show up for our community with one part fierce compassion and one part practical care. Every day we open our doors – and our mobile van – to Sonoma County residents, especially those navigating multiple health and social challenges that affect their well-being.

The Challenge
At Face to Face, we recognize that health challenges rarely exist in isolation. HIV, STIs, substance use, mental health struggles, housing instability, and financial hardship are deeply interconnected – each one making the others more likely and more difficult to address. Traditional healthcare systems often treat these issues separately, creating barriers for people who need multiple types of support. That’s why we lead with love and practical care, offering integrated services that meet people where they are. When someone visits us for clean supplies, they also find a pathway to HIV testing, housing support, benefits navigation, and mental health resources – all in one place, without judgment. By combining fierce compassion with practical support, we help people access the care they need while maintaining their dignity and autonomy. This comprehensive, person-centered approach doesn’t just improve individual health outcomes – it strengthens our entire community’s wellbeing.
Our community faces interconnected health crises that demand an integrated response:
- Rising drug use and overdose rates exceed those of many urban areas
- Limited access to HIV and STI prevention and treatment
- Growing housing and financial instability and displacement
- Mental health needs outpacing available servicesComplex systems that create barriers to accessing care

Our Approach
We meet you where you are – literally and figuratively. Our diverse staff meets the unique needs of marginalized populations, including those living with HIV, LGBTQ+ individuals, and monolingual Spanish speakers, ensuring everyone can access the care they need. Whether through our downtown location, mobile van, or 24/7 supply vending machines and syringe disposal kiosks, we provide:
- Judgment-free access to health services and supplies
- Housing navigation and placement support for people living with HIV
- Benefits navigation for essential needs
- HIV and STI testing, prevention, support and linkage to treatment
- Mental health resources and therapy
- Safe drug use supplies and overdose prevention
- Warmth, kindness and support
Leading with Love
Connect with us to learn more about our services or how you can support our mission of health equity in Sonoma County.
Sonoma County is Facing Barriers to Care
Face to Face Office Open
Tuesday – Friday 9:00 am – 4:30 pm
873 Second Street, Santa Rosa
(707) 544 – 1581
FREE Supplies Available 24/7
vending machine in our parking lot
What’s New?
National Transgender HIV Testing Day
Today is National Transgender HIV Testing Day 🏳️⚧️❤️ Transgender, nonbinary, and gender-diverse people continue to face disproportionate...
HIV, Hep C, and Syphilis Testing Event
Face to Face is hosting an HIV, Hep C, and Syphilis testing event from 10am-1pm on Friday, April 18th with the Sonoma County Department of...
National Youth HIV/AIDS Awareness Day
Today is National Youth HIV/AIDS Awareness Day. Today we recognize the impact of HIV on young people and the importance of education,...
Free Emergency Contraception is Back
Free emergency contraception is back at Face to Face! Need the morning-after pill? We’ve got you covered! Just stop by during our open...
Transgender Day of Visibility
Today is Trans Day of Visibility! 🏳️⚧️ At Face to Face, we believe that harm reduction is about more than just supplies—it’s about...
Face to Face on KRCB’s The 707
We’re on the air! 🎙️ Face to Face is featured on The 707 podcast with KRCB 104.9FM, Sonoma County’s NPR station! Born as a lifeline during...
Our Mission
Face to Face connects our Sonoma County community to the
practical care & support that honors dignity for all.