Face to Face logo

Our Community Is Our Mission

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At Face to Face, we show up for our community with one part fierce compassion and one part practical care. Every day we open our doors – and our mobile van – to Sonoma County residents, especially those navigating multiple health and social challenges that affect their well-being.

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The Challenge

At Face to Face, we recognize that health challenges rarely exist in isolation. HIV, STIs, substance use, mental health struggles, housing instability, and financial hardship are deeply interconnected – each one making the others more likely and more difficult to address. Traditional healthcare systems often treat these issues separately, creating barriers for people who need multiple types of support. That’s why we lead with love and practical care, offering integrated services that meet people where they are. When someone visits us for clean supplies, they also find a pathway to HIV testing, housing support, benefits navigation, and mental health resources – all in one place, without judgment. By combining fierce compassion with practical support, we help people access the care they need while maintaining their dignity and autonomy. This comprehensive, person-centered approach doesn’t just improve individual health outcomes – it strengthens our entire community’s wellbeing.

Our community faces interconnected health crises that demand an integrated response:

  • Rising drug use and overdose rates exceed those of many urban areas
  • Limited access to HIV and STI prevention and treatment
  • Growing housing and financial instability and displacement
  • Mental health needs outpacing available servicesComplex systems that create barriers to accessing care
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Our Approach

We meet you where you are – literally and figuratively. Our diverse staff meets the unique needs of marginalized populations, including those living with HIV, LGBTQ+ individuals, and monolingual Spanish speakers, ensuring everyone can access the care they need. Whether through our downtown location, mobile van, or 24/7 supply vending machines and syringe disposal kiosks, we provide:

  • Judgment-free access to health services and supplies
  • Housing navigation and placement support for people living with HIV
  • Benefits navigation for essential needs
  • HIV and STI testing, prevention, support and linkage to treatment
  • Mental health resources and therapy
  • Safe drug use supplies and overdose prevention
  • Warmth, kindness and support

Leading with Love

When we lead with love, you don’t have to navigate these challenges alone. We build trust and connection so that people feel seen, heard, and valued while accessing the practical care they need to be as healthy as they can be, right now.

Connect with us to learn more about our services or how you can support our mission of health equity in Sonoma County.

Sonoma County is Facing Barriers to Care

Services

“The Narcan I got from Face to Face saved my life”

Services box link - Pep/PrEP
Services box link - Benefits Counseling
Services box link - Syringe Exchange
Services box link - Mental Health Support
Services box link - HIV Testing
Services box link - Kiosks
Services box link - Peer to Peer Groups
Services box link - Housing Placements
Services box link -  Mobile Services

Face to Face Office Open
Tuesday – Friday 9:00 am – 4:30 pm
873 Second Street, Santa Rosa
(707) 544 – 1581

FREE Supplies Available 24/7
vending machine in our parking lot

What’s New?

Transgender Day of Visibility

Transgender Day of Visibility

Today is Trans Day of Visibility! 🏳️‍⚧️ At Face to Face, we believe that harm reduction is about more than just supplies—it’s about...

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Face to Face on KRCB’s The 707

Face to Face on KRCB’s The 707

We’re on the air! 🎙️ Face to Face is featured on The 707 podcast with KRCB 104.9FM, Sonoma County’s NPR station! Born as a lifeline during...

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Our Mission

Face to Face connects our Sonoma County community to the
practical care & support that honors dignity for all.